Case Study: Vaccine Awareness & Lead Generation Among HCPs

Case Study: Vaccine Awareness & Lead Generation Among HCPs

Overview

A vaccine manufacturer aimed to increase awareness and generate leads among Indian healthcare professionals (HCPs) for a preventive vaccine. Target specialties included physicians, dermatologists, endocrinologists, and others.

Objectives

  • Educate HCPs about disease severity and vaccine efficacy.
  • Capture verified leads likely to recommend the vaccine.

Strategy

  • Ran a 6-month (Feb–Jul 2023) omnichannel campaign: app, web, email, SMS, WhatsApp, tele-calls.
  • Pre-survey measured awareness and informed messaging.
  • Leads collected via landing pages, then tele-verified.

Results

  • Reach: 206K HCPs
  • Impressions: 2.45M
  • Clicks: 195K (CTR ~8%)
  • Verified leads: 707
  • 72% of surveyed HCPs believed the vaccine reduces disease risk.

Insights

  • Omnichannel and specialty targeting drove strong awareness and CTR.
  • Conversion to verified leads (<1%) lagged behind clicks, suggesting a need for funnel optimization.

Recommendations

  • Simplify lead forms and follow-ups to improve conversion.
  • Personalize content by specialty and region.
  • Track downstream impact (recommendations, vaccinations).

Conclusion
The initiative effectively built awareness and engagement but needs stronger conversion tactics and outcome tracking to maximize ROI.