Case Study: Driving Digital Brand Awareness Among Healthcare Professionals

Case Study: Driving Digital Brand Awareness Among Healthcare Professionals

Overview

In a strategic effort to enhance awareness and engagement among healthcare professionals (HCPs), a leading non-sedating antihistamine brand executed a nationwide digital campaign across India. The initiative aimed to educate doctors about a clinically proven 180mg formulation designed to relieve symptoms of allergic rhinitis and urticaria – offering fast, non-drowsy, multi-symptom relief with zero cognitive interference.

Objective

  • Increase brand visibility and top-of-mind recall among HCPs.
  • Promote product efficacy through targeted digital messaging.
  • Drive meaningful engagement via clicks and interactions Through the Hidoc App/Web.

Methodology

The campaign was deployed over a 3-month period (April–July 2025) through Hidoc App/Web used widely by doctors in India. A new banner ad was released each week to maintain content freshness and relevance.

Key highlights of the approach:

  • No reliance on SMS or WhatsApp – only in-app and web platform promotions.
  • Messaging was centered on the product’s proven formulation and its benefits.
  • Real-time tracking of metrics such as impressions, clicks, reach, and click-through rate (CTR).

Performance Metrics

MetricValue
Doctors Reached120,000+
Impressions2.23 million
Clicks100,620
Average CTR5%

State-wise performance:

  • Maharashtra – 24% of impressions
  • Andhra Pradesh – 19% of impressions
  • Tamil Nadu – 14% of impressions

The final week of the campaign saw a CTR peak at 6%, reflecting increasing interest and recall over time.

Audience Breakdown

The campaign effectively reached a diverse set of medical professionals, including:

  • General Physicians
  • Consulting Physicians
  • ENT Specialists
  • Chest Physicians

This ensured broad-based exposure across key specializations relevant to allergy treatment.

Conclusion

This digital awareness campaign successfully met its core objectives by leveraging targeted, high-frequency content within a trusted healthcare platform. The strong engagement numbers – particularly the high CTR – underscore the campaign’s effectiveness and resonance among the medical audience.

The results highlight the power of data-driven HCP marketing and reinforce the role of specialized platforms in achieving meaningful reach and recall within a regulated, professional ecosystem.